How do I measure my windows correctly?
Use our step‑by‑step measuring guide - simply grab a tape measure, follow the straightforward diagrams, and note your width and height to the nearest mm. If you get stuck, our videos show you exactly what to do.​ Plus you can order with complete peace of mind because of our expert order check. Once you complete your configuration, one of our shutter experts reviews every dimension, style choice, and frame option and will confirm your order with you. They will flag any issues or suggestions before your order goes into production, so you are guaranteed a perfect fit.​
What if I’m not sure which style or slat size to pick?
Check out our Shop Style pages above - each page has lifestyle photos and a quick Style guide popup to help you compare the different options. For slats, we recommend 64 mm for maximum light control, or 89 mm for a sleek, modern look. As you begin to customise your shutters you can select different options and see them come to life on the visualiser
Can I order samples before I commit?
Absolutely! Click Free Samples at any point, and we will send you up to four swatches so you can check which colour and texture best matches your home.​
What’s the difference between Faux Wood and Hardwood?
Faux Wood offers the look of real wood, plus is made of quality waterproof PVC and therefore perfect for kitchens and bathrooms. Our Faux Wood is made in the UK so once your order is confirmed, your shutters will be delivered in a matter of days. Our Hardwood is sustainably sourced from premium, lightweight timber and gives you authentic grain, extra strength, and a luxury finish for living rooms or bedrooms.