Our Company

Read more about our company and our mission to provide high quality custom DIY window shutters at low prices for UK customers.

We’re The Shutter Store. We were born in the USA and, from our HQ in Las Vegas, we sell thousands and thousands of shutter blinds every year to homes across America 247.  Thanks to our success, we’ve opened up in the UK, Brighton in 2014 and now offer top quality plantation shutters at considerably less than other ‘full service’ shutter companies charge.

The shutters you’ve been quoted from your local shutter company are just like the shutters we sell online. Our UK leading 'ready 2go' shutters are sold on our website at up to 50% off the cost many other UK measure and install companies quote because you measure and fit them yourself. Some competitors are not to happy about it, but we’re focused on delivering to our customers the shutters they want but with big cost savings to boot.


DIY & Installation 

We started out selling our shutters only in the DIY market, which has been a huge success. Thousands of UK customers have proven that you don't need to be a master carpenter to measure and fit shutters. 

In 2020 we launched our shutter installation service which aims to provide extra peace of mind to those customers who feel a little to anxious about doing it themselves. 


Our customer service

Our business rests on two very strong foundations: 1) Great quality at an affordable price and 2) Providing excellent customer service.

We employ a team of product and service experts who are always on hand to support our customers. Whether they need help with measuring, ordering online or have a question about their delivery, our team on hand to offer friendly support. 

 

Is it really that easy to buy shutters online?

Fear not! Genuinely, it’s not difficult. We’d be out of business if customers didn’t consistently tell us how simple the process is.

Perhaps you’ve been told you need an expert to help? That’s correct, you do. That’s us. We’ll help you every step of the way. Email us photos and we’ll reply back to show you where to measure. We’ll give you design ideas. We’ll help you order if ordering online daunts you.

Most importantly, we deliver your shutters ready to install. No painting, no drilling, no hinging. As we say to our US customers, if you can put up a shelf*, you can install our shutters. (*personally, I find the shelf installation more complicated). 

So – that’s us. We’re passionate and committed about business and want you to love what we do.

If you’ve any questions, please contact us now and we'll be happy to help.